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Let us know what your problems are



If you donÅft know what to start and how,
If you are interested in a multi-purpose image processing unit, but still wondering what the system should be like
If you don't have enough resources to do by yourself, and looking for a partner.
If you are in search of a total system integrator to build what you want to build
If you were disappointed in the past for a poor after-sales service, and have no choice but to ask someone to take full responsibility even after sales… .

If you ask us, then you go ahead step by step Åc

Confirmation on what you really need
Confirmation on what you really need [we never work this way]
You' ve got a lot in common with other clients' needs.
Our standard product A is your best choice.

[We work this way]
Let us have a close look at your actual line.
Let us ask you a same question but differently ….
Let us make sure whether you' re really happy about ….
Let us make sure whether you' re really comfortable on ….
Let us explain what our service policy is like and check if you' re OK

Evaluation test
Evaluation test [we never work this way]
The expected performance is something like this….

[We work this way]
According to the testing on your actual samples, A, B, C, … are possible to achieve and guarantee , but Y, Z, W are very hard on conditions that Please make sure whether you' re really comfortable and think worthwhile to proceed on this project.

Proposal for a system
Proposal for a system [we never work this way]
There' re some choices you can make from the menu.
Please choose what you think is the best….

[We work this way]
We recommend you to take A rather than B, if you put higher priority on the performance, somehow victimizing economy.
If you don' t like it, another reasonable alternative is that … .

Design & Fabrication
Design & Fabrication [we never work this way]
Please pick up all the stuff you think you need, and then we provide them …

[We work this way]
As a system integrator with consulting service as a basic Business policy, we take responsibility on all what you and KTS agreed on, and then implement only after reaching OK

Installation work at site
Installation work at site [we never work this way]
You did it, we didn' t. Let us know what you Want to do about it. Then we are pleased to supply everything you want.

[We work this way]
Everything has been completed.
Please kindly check all what we agreed on In advance.

After-sales service
After-sales service [we never work this way]
Please let us check our stock parts inventory,then send.

[We work this way]
Even on Saturday and Sunday, day or night,just call us.
We' ll take an immediate action.
Note: For overseas users, please make sure the available service.



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